"Their service is prompt and efficient. I am always confident that their technicians are presenting me with an honest evaluation of the problem and any available resolutions."
I wanted to again thank you for the excellent service I received on my printer repair. Only a single printer repair, however I still received excellent client care, very prompt and professional service. I would highly recommend your company to my family and friends.
That is why we have a global approach when we service a printer. We evaluate the complete printer and check for the printer engine specific weaknesses. Our objective is not to implement a simple quick fix of the immediate symptom but to optimize print quality and equipment reliability.
We realize our customers make an investment in their equipment when they have them repaired. It is our duty to make sure there are no hidden costs and the customer has a clear picture of the condition of his equipment before approving parts replacements.
Our staff has been trained to evaluate the market value of various printers and will advise you if the repair cost exceeds a reasonable investment. We believe a customer well served is better than a parts sale.
Our objective is to provide business class print solutions with excellent after sales support through continued training and improvements to our processes for the benefit of our entire customer base
Honesty and integrity are truly core values you can count on when using our services.
© Copyright The Printer Doctor 2016
The Printer Doctor
2720 Queensview drive, suite 1152
Ottawa, Ontario, K2B 1A5