(at our service depot)
I wanted to again thank you for the excellent service I received on my printer repair. Only a single printer repair, however I still received excellent client care, very prompt and professional service. I would highly recommend your company to my family and friends.
Although this is especially important for large format photo printers and plotters we would not feel satisfied repairing any equipment type otherwise.
We are so confident in our repairs that we lead the industry by providing a 6 months warranty on all our printer repairs and our rates are very competitive.
That is why we have a global approach when we service a printer. We evaluate the complete printer and check for the printer engine specific weaknesses. Our objective is not to implement a simple quick fix of the immediate symptom but to optimize print quality and equipment reliability.
We realize our customers make an investment in their equipment when they have them repaired. It is our duty to make sure there are no hidden costs and the customer has a clear picture of the condition of his equipment before approving parts replacements.
Our staffs has been trained to evaluate the market value of various printers and will advise you if the repair cost exceeds a reasonable investment. We believe a customer well served is better than a parts sale.
Repairing a printer requires only a fraction of energy, material and transport.
Why dispose of a unit that still has plenty of life left. Get the most out of your purchase by stretching it's use to the maximum.
Consider any supplies you still have on the shelf as wasted if you elect to replace the printer, they won’t fit in the newer model
In a bad economy it makes sense to watch your expenses. Bring in the printer to our depot for maximum savings
Generally the repair costs less than the replacement, and if it does not, we will gladly tell you. Our evaluation of the situation will be global including overall condition of the printer, the level and condition of the supplies and market printer cost
The entire labor charge stays local and contributes to our region's economic growth while printer sale brings only a small percentage of revenue.
Buying a printer involves hidden costs such a s selection time, setup and installation, new supplies purchase (the starter set won't last long), getting used to new printer and old driver removal.
Our objective is to provide business class print solutions with excellent after sales support through continued training and improvements to our processes for the benefit of our entire customer base
Honesty and integrity are truly core values you can count on when using our services.
© Copyright The Printer Doctor 2016
The Printer Doctor
2720 Queensview drive, suite 1161
Ottawa, Ontario, K2B 1A5